These Terms & Conditions (“Terms”) apply to all services supplied by Clean Slate Creative (“we”, “us”, “our”) to clients (“you”, “your”).
Clean Slate Creative is a UK-based sole trader business providing branding, web design, illustration, and graphic design services to UK businesses and sole traders.
By accepting a proposal, quotation, invoice, or contract of works from us, you agree to these Terms.
We provide creative and digital services including but not limited to:
The exact scope of work will be outlined in a written proposal, quotation, or contract of works agreed before the project begins.
A project is considered accepted when:
No work will commence until the first payment has cleared.
Projects are typically charged at a fixed fee and may be split across three monthly payments unless otherwise agreed in writing.
Work will only commence once the first payment has been received.
Final payment is due within five (5) working days of project completion.
Project files, final assets, website transfers, or deliverables may be withheld until all outstanding invoices have been paid in full.
We reserve the right to charge statutory interest and compensation on overdue invoices in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
We may also pause or suspend ongoing work where payments become overdue.
The following revision limits apply unless otherwise agreed in writing:
Additional revisions or changes outside the agreed scope may incur additional charges.
Major changes to the agreed brief may require a revised quotation and timeline.
You agree to:
Delays in communication or approvals may impact project timelines.
Projects may be cancelled within seven (7) days of acceptance for a full refund minus a 10% administrative charge.
After seven (7) days from project acceptance, no refunds will be payable.
Where substantial work has already been completed before cancellation, we reserve the right to invoice for all completed work up to the cancellation date.
All concepts, drafts, preliminary artwork, working files, and unused design materials remain the intellectual property of Clean Slate Creative unless otherwise agreed in writing.
Upon full and final payment, ownership of the final approved deliverables will transfer to the client, excluding:
We reserve the right to display completed work in our portfolio, website, marketing materials, and social media unless otherwise agreed in writing.
Both parties agree to keep confidential any commercially sensitive or proprietary information shared during the course of the project.
This obligation does not apply to information already publicly available or required to be disclosed by law.
To the fullest extent permitted by law:
Clients are responsible for reviewing and approving all final work before publication or use.
Where projects involve third-party services, platforms, plugins, hosting providers, printers, or software, we are not responsible for:
Any third-party costs may be billed separately unless explicitly included in the quotation.
For website projects:
If a project remains inactive due to lack of client communication or required materials for more than thirty (30) days, we reserve the right to:
Additional restart fees may apply
We shall not be liable for delays or failure to perform obligations due to events beyond reasonable control, including but not limited to illness, internet outages, natural disasters, strikes, or governmental actions.
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For any questions regarding these Terms, please contact:
