These Terms & Conditions (“Terms”) apply to all services supplied by Clean Slate Creative (“we”, “us”, “our”) to clients (“you”, “your”).
Clean Slate Creative is a UK-based sole trader business providing branding, web design, illustration, and graphic design services to UK businesses and sole traders.
By accepting a proposal, quotation, invoice, or contract of works from us, you agree to these Terms.
We provide creative and digital services including but not limited to:
The exact scope of work will be outlined in a written proposal, quotation, or contract of works agreed before the project begins.
A project is considered accepted when:
No work will commence until the first payment has cleared.
Projects are typically charged at a fixed fee and may be split across three monthly payments unless otherwise agreed in writing.
Work will only commence once the first payment has been received.
Final payment is due within five (5) working days of project completion.
Project files, final assets, website transfers, or deliverables may be withheld until all outstanding invoices have been paid in full.
We reserve the right to charge statutory interest and compensation on overdue invoices in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
We may also pause or suspend ongoing work where payments become overdue.
The following revision limits apply unless otherwise agreed in writing:
Additional revisions or changes outside the agreed scope may incur additional charges.
Major changes to the agreed brief may require a revised quotation and timeline.
You agree to:
Delays in communication or approvals may impact project timelines.
Projects may be cancelled within seven (7) days of acceptance for a full refund minus a 10% administrative charge.
After seven (7) days from project acceptance, no refunds will be payable.
Where substantial work has already been completed before cancellation, we reserve the right to invoice for all completed work up to the cancellation date.
All concepts, drafts, preliminary artwork, working files, and unused design materials remain the intellectual property of Clean Slate Creative unless otherwise agreed in writing.
Upon full and final payment, ownership of the final approved deliverables will transfer to the client, excluding:
We reserve the right to display completed work in our portfolio, website, marketing materials, and social media unless otherwise agreed in writing.
Both parties agree to keep confidential any commercially sensitive or proprietary information shared during the course of the project.
This obligation does not apply to information already publicly available or required to be disclosed by law.
To the fullest extent permitted by law:
Clients are responsible for reviewing and approving all final work before publication or use.
Where projects involve third-party services, platforms, plugins, hosting providers, printers, or software, we are not responsible for:
Any third-party costs may be billed separately unless explicitly included in the quotation.
For website projects:
If a project remains inactive due to lack of client communication or required materials for more than thirty (30) days, we reserve the right to:
Additional restart fees may apply
We shall not be liable for delays or failure to perform obligations due to events beyond reasonable control, including but not limited to illness, internet outages, natural disasters, strikes, or governmental actions.
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For any questions regarding these Terms, please contact:
These Website Terms of Use govern your use of the Clean Slate Creative website.
By accessing this website, you agree to comply with these terms. If you do not agree, you should not use this website.
All content on this website, including:
are the property of Clean Slate Creative unless otherwise stated.
You may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission.
We aim to ensure all information on this website is accurate and up to date. However, we do not guarantee completeness, accuracy, or uninterrupted availability.
Content may be updated or removed at any time without notice.
You agree not to:
This website may contain links to third-party websites. We are not responsible for the content, security, or practices of external sites.
To the fullest extent permitted by law, Clean Slate Creative shall not be liable for any losses arising from use of this website.
These terms are governed by the laws of England and Wales.
For any questions regarding these Website Terms Of Use, please contact:
This Privacy Policy explains how Clean Slate Creative collects, uses, and protects personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect:
We use personal data to:
We process personal data under the following lawful bases:
We do not sell personal data.
We may share data with trusted third-party providers including:
All third parties are expected to comply with applicable data protection laws.
We retain personal data only for as long as necessary for legitimate business or legal purposes.
Under UK GDPR, you may have the right to:
Requests may be submitted through our website contact details.
We take reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, or disclosure.
This website may use cookies and analytics tools to improve website functionality and performance.
Please refer to our Cookie Policy below.
We reserve the right to update this Privacy Policy at any time.
For any questions regarding this Privacy Policy, please contact:
Cookies are small text files stored on your device when you visit a website.
They help websites function correctly and improve user experience.
We may use:
Essential Cookies
Required for website functionality and security.
Analytics Cookies
Used to understand website traffic and visitor behaviour.
Performance Cookies
Help improve website speed and usability.
Third-Party Cookies
Embedded services such as video content, social media integrations, or analytics providers may place cookies on your device.
You can manage or disable cookies through your browser settings.
Disabling cookies may affect website functionality.
Where required by law, cookie consent will be requested when visiting the website.
For any questions regarding this Cookie Policy, please contact:
(for contracts and proposals)
Both parties agree to comply with all applicable UK data protection legislation, including the UK GDPR and the Data Protection Act 2018.
Clean Slate Creative shall only process personal data where necessary for the delivery of contracted services, communication, invoicing, administration, and legitimate business purposes.
We shall implement reasonable measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
Clients are responsible for ensuring they have lawful authority to provide any personal data shared with us during the course of a project.
Clean Slate Creative operates as an independent freelance contractor.
Nothing within any agreement shall be construed as creating:
between Clean Slate Creative and the client.
We retain full discretion over the manner and method in which services are delivered, subject to agreed project requirements and timelines.
Where services are supplied on a monthly retainer or subscription basis, the scope of included work will be outlined separately in writing.
Unused hours, revisions, or deliverables do not automatically roll over unless agreed in writing.
Retainer payments are payable in advance on a recurring monthly basis.
Failure to make payment may result in suspension of services.
Either party may terminate a retainer agreement by providing thirty (30) days written notice unless otherwise agreed.
Outstanding invoices remain payable upon termination.
Retainer clients may receive priority scheduling; however, availability is not guaranteed outside agreed working arrangements.
For any questions regarding the Subscription / Retainer Terms, please contact:
All concepts, drafts, sketches, source files, working files, development files, and unused creative materials remain the intellectual property of Clean Slate Creative unless explicitly transferred in writing.
Upon receipt of full payment, the client receives ownership or licence rights to the final approved deliverables as specified in the project agreement.
Clients may not:
Clean Slate Creative retains the right to display completed work for:
Unless otherwise agreed in writing.
Any third-party assets including:
remain subject to their respective licence agreements.
Clients are responsible for maintaining ongoing third-party licences where applicable.
For any questions regarding Third-Party Assets, please contact:
